Privacy and Personal Data Protection

Controller and contact

TRAutoParts acts as the data controller for personal data processed through the quotation, support and dealer services on this site. You may send requests to trautoparts1@gmail.com or to Şirinevler Mah., Mehmet Akif Cad. No:10E, Bahçelievler / İstanbul.

Information we process

Depending on the service you use, some or all of the following categories may be processed:

• Name, company name, authorised contact and contact details
• Country, city, delivery and billing address details you provide
• OEM numbers, product lists, vehicle, engine and compatibility details
• Quotation, support, dealer application and communication records
• Limited session, IP, device and security records

Purposes and legal grounds

Information is processed to receive and answer requests, assess product compatibility, prepare quotations, manage order and delivery processes, administer dealer accounts, meet legal obligations and protect system security. Processing may rely on contract formation or performance, legal obligations, the establishment or protection of a right, legitimate interests and, where required, consent.

Sharing, security and retention

Data may be shared only as needed with hosting, communications, logistics, supply, accounting and similar service providers, and with legally authorised authorities. Access is limited by role and need. Records are deleted, destroyed or anonymised when their purpose and applicable retention obligations end.

Your data protection rights

Subject to applicable law, you may contact the data controller to request the following:

• Confirmation of whether your personal data is processed and access to that data
• Information about the purpose of processing and whether data is used accordingly
• Information about third parties to whom data is transferred
• Correction of incomplete or inaccurate personal data
• Deletion or destruction where the legal conditions are met
• Notification of correction, deletion or destruction to relevant recipients
• An objection to certain automated outcomes and compensation for unlawful damage

How to submit a request

Clearly state the right you wish to exercise and provide sufficient information to identify you. Send the request to trautoparts1@gmail.com, through the recorded support form, or in writing to Şirinevler Mah., Mehmet Akif Cad. No:10E, Bahçelievler / İstanbul. Additional information may be requested to verify ownership of the request.

Cookie policy

Cookies are small data files that help the site operate securely and correctly. Essential cookies may be used for session security, language preferences, forms and dealer login. If non-essential analytics or marketing cookies are introduced, users will be given a clear choice. You can delete or block cookies in your browser settings, although this may affect some features.

Updates

This notice may be updated when our services or applicable rules change. The current version and effective date will always be published on this page.